Frequently Asked Questions

If you have any questions that aren’t answered here, please get in touch and we’ll fill you in and can arrange a demonstration of what CiMS offers.

CiMS features a robust contact management system, storing company and individual details like addresses, phone numbers, emails, and websites. Multiple tags can classify companies and individuals, aiding data export to marketing tools like Mailchimp and phpList. Its online filing system provides access to project information from any device, allowing uploads of project plans, notes, contracts, and creative content, viewable through local applications. Designed by creatives for creatives.

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Yes. CiMS supports an unlimited number of templates, each of which can feature its own brand, header and footer. We also support multiple bank accounts for each template, for example foreign currency payment details.

Yes. CiMS is fully multi-user, with each user account being able to choose their default settings. These encompass templates, currencies and tax jurisdictions, such as EU VAT. For example, a parent company with both EU and non-EU registered subsidiaries can have one copy of CiMS with user profiles that reflect this i.e. staff in the UK creating projects subject to VAT rules.

Yes. CiMS provides a number of ways of doing this. Projects can be “cloned”, whereby all the expense items are copied and can then be edited. A more efficient method is to use production-budget templates, which consist of a preselected list of expense items. These can be filled in, a bit like a spreadsheet. Templates can be created for specific projects, clients or artists. There is no limit to the number of templates that can be created.

No. CiMS is an online service, accessible by a connected device, so an internet connection is required. However, CiMS uses very little bandwidth and can, for example, use a smartphone connection, so it is accessible wherever a mobile phone signal is available.

Yes. We have a number of production companies as clients. Production budgets and production schedules are key features of the system, and switching off representation is a configuration option.

Yes. CiMS can be used by any organisation selling services based on fees and/or expenses, especially where these are project-based, require the agreement of estimates or quotations, have an element of budget monitoring, and where the final price may differ from that quoted. If the service is selling fixed priced widgets, however, you may be better off with an automated till.

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CiMS is a fully responsive app that makes processing simple, fast and efficient – and secure. It’s easy to set up and use, helping to maximise staff productivity and take the headaches out of admin.